FAQ

Hipa FAQs

 

1. Shipping/Track Your order
We will ship the order within 1-2 business days.
Shipping will take about 2 -4 weeks worldwide. You can track your order here: https://www.17track.net/en

2. Return
We accept return only when we agree. If you need any help, please contact us at service@hipa360.com.

3. Warranty
We provide 30 days money back and 3-month warranty after the package was delivered. If you have any problem when running our parts, please don't hesitate to contact us at service@hipa360.com.

4. Payment
We only accept PayPal right now.

5. Cancel Order

To cancel an order, please send us an email with the subject "Cancel My Order" within 12 hours.

If your order was shipped out and can't be modified, you may refuse the package or return it.

After the package was received, the order will be refund within 1 week.


If you have any questions or concerns, please feel free to email us at service@hipa360.com